By But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). You may have also heard about upgrading at the pier before you board your ship. Powered by Invision Community. :D. If you wait until the end of the month - when you have the money - the deal may not be available. I did final payment back in August automatically at the 3 month mark. I'm not even going to ask for his assistance on that. You cannot paste images directly. usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. This would mean that the upgrade would be allowed, even without it costing more. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. These are the types that give TAs a bad name. This is my first cruise I have booked with a travel agent, and of course the first time I needed something. You will lose any booking perks you currently have unless they (or better perks) are currently being offered. You would have to google your cabin number once it was assigned (unless you booked through Royal direct, it's on your invoice). Thanks for the confirmation (and letting me vent). Another point, after final payment, if the suite is less than what you have booked (two cabins to one suite) you get NO refund, not even extra OBC. Pasted as rich text. The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. Depending on the suite and cruise. I found a great rate and jumped on it, I'm glad I did. Attempting to do another now if the right cabin is available. I noticed that the Going going gone sale ends at Wednesday 11:59PM ET. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. Ended up calling the C&A line instead and got it done. You will be able to leave a comment after signing in, By Our sail date is in 13 days. You can post now and register later. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. He first came back and told me it would be several hundred dollars more. Is this true? If declined they will place you in a stateroom in a location that you yourself would not have selected at the time of booking if you choose to select your room location but if your bids have been declined they will put you in whatever stateroom is available incategory that you selected, but not in the same location that you had selected at the time of the booking. Started August 27, 2021, By The only exception I've heard about is if the price of the upgrade stateroom is higher than what the guest has already paid. Thanks everyone! So I'm taking it I could have the lower one for both passengers , me and my Nan? #8. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. Once again cruise critic helps out. I'll keep an eye out and try again. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). if they did refund you should see it on the website , it should reactivate the make a payment option and the amount would be there on negative. Our sail date is in 13 days. Upload or insert images from URL. A few weeks out some Suites came up anyway long story short we were told that we would have to cancel and rebook, not an issue but we would loose the total money and would then have to,pay for the suite in full. Why he/she didn't want to book it for you is beyond me. But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. Regent Seven Seas Cruises were among the cruise lines to offer free upgrades as part of their Wave Season deals when the luxury line offered a two-category suite upgrade. Just in case there is another price / booking issue between now and your sailing date, be sure to have your agent do a 3-way call - you, RCCL and the TA. Powered by Invision Community. I'm still so excited to go on my first cruise!! He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". Just like a Royal Caribbean adventure, the possibilities are endless. Finally, it's NEVER too late to upgrade as far as RCL is concerned. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). If you have an account, sign in now to post with your account. Starting to get really excited now. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. Just rang them up to confirm. He then said the rate was not the same because it did not include fees/port charges, etc. I just wanted some advice to see if what he is telling me is true. If it's related to cruising, it belongs here! CC Help Jenn Just thought I would come back andupdate for those asking. No hassle whatsoever. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Good luck. They come and go quickly sometimes. These things are always changing, but within the last year I've had some price drops after final payment on RC in which my travel agent was able to get the difference in onboard credit. Bim1, October 1, 2014 in Royal Caribbean International. $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. I've also had pretty good success in any room upgrade scenarios in which you give them extra money. The cruise market appears to be different from pre-covid. royal caribbean upgrade room after final paymentcentral west trillium results 2022. street food market in delhi. Yeah, that's always been my experience in the past, but I haven't done it since Covid, so wasn't sure if I missed a change. Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By Once your bid is accepted, your card will be charged immediately, and the upgrade amount paid is final and non-refundable. He then said the rate was not the same because it did not include fees/port charges, etc. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. Bear in mind, Ocean View Balcony cabins on some ships include obstructed balconies, with a limited or partially blocked view. It was approx. If upgrades are available, they will be at a reduced cost by speaking with the Pier Coordinator. The first time it was on Tuesday. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. Just gotta wait 3 weeks for the dosh now and control my excitement. Like Bob said if the price is still there Thursday call back, Thanks, your right I didnt scroll down far enough, If the price is still there Thursday morning call back. How would i find out which ones are obstructed view on Oasis? In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. To find out if you are eligible for the RoyalUp upgrades program, click here and enter your Last name and Booking number. Make Sure Your Voice Is Heard! Or just her? This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself. Sounds like he's just LAZY!! Your previous content has been restored. You get whatever they are offering at the time you re-price your booking. I'm glad I saw this topic. Carnival depends on what fare you got. I see that you just changed today. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. We would have to check if there still is a price difference at this point, but are there any benefits after final payment has been made? CC Help Jenn (Not sure if this is applicable or not in your case based on my read of your explanation.). That was incorrect so I sent him a screen shot. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final . Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. It was not, but I said that was fine, the cabin qualified for military. If you want to email and ask for it to be done(without asking the TA,email rcldining@rccl.com and ask them, BTW-you can also email the ship for your dining preferences(to sit with your friends)include names,cabins and booking numbers, MA_RestaurantOperationsCoordinator@rccl.com. I'll give them a call when I have the money in my bank. There is no harm in asking but upgrades are rarely available these days. Why he/she didn't want to book it for you is beyond me. Posted on November 5, 2022 by {post_author_posts_link} November 5, 2022 by {post_author_posts_link} Started June 21, 2021, By I know he did confirm through his system on saturday I was available for the rate on the upgrade. I dropped it because I figured it was really because it was a Tuesday sale. I could not even get $100 OBC for the lower price. Florida. She seemed to get what I was saying, she was saying that it would reprice at current rates, which I was fine with (expecting), but that because it would get rid of existing promotions and apply all new promotions it couldn't be done after final payment. Posted January 15, 2016. We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. CC Help Jenn I saw the post on Scientology's Freewinds and wanted to Freedom of the Seas at sunrise a couple weeks ago, Press J to jump to the feed. Reporting smoking on a balcony is not being a Karen. CC Help Jenn Then just days before the Liberty of the Seas set sail, the cruise line accepted their $4,200 RoyalUp bid. Will RCI not upgrade 13 days in advance of sailing? This was after final payment. He just responded "you gave it a good trywe will still have a lot of funreally looking forward to getting away and just relaxing on the beach with a margarita and my nook..". Powered by Invision Community. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final payment. CC Help Jenn Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Melbourne Fl, Originally Cambridgeshire UK, The Villages FL(previously SoFla, NYC, NJ, No.Virginia, Israel, Cuba, Uruguay, NJ, Fort Lauderdale). Powered by Invision Community. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. Moreover, Royal Up's options arenotindications of an actual cabin upgrade availability. Clear editor. :(. For us it was a huge win-win as I didnt think we could take advantage of a price drop after final payment. When you make your bid, you can request that your payment be made with your FCC. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. Royal Caribbean accepted my $4,200 upgrade bid for a downgraded cabin Michelle Couch-Friedman August 29, 2022 Royal Caribbean offered Stan Fernald and his wife the opportunity to bid on an upgraded cabin for their upcoming cruise. Presumably I'll have my cruise documents by then? Make Sure Your Voice Is Heard! Just 295 extra for a balcony. Either way, Im happy for an upgraded room even if I dont get the refund. Its not that cabin per se, but that you are or were military. Forum Jump. I called and this time the rep told me that I would lose my $50 OBC (ok, fine), but that also the balcony guarantee was now a bit LESS expensive and she can't move me there because I have to choose a room that costs more so that she can charge me the difference. By Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Yup many cruise lines will do price adjustment prior to final payment. I noticed a higher category room (2I - boardwalk balcony) was cheaper than an interior we booked a month ago. Clear editor. The senior discount applies to everyone in the cabin. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. Reddit and its partners use cookies and similar technologies to provide you with a better experience. CC Help Jenn He was excited as well Saturday when I called him after talking with the TA and told him he would have a balcony. Started August 27, 2021, By You will be able to leave a comment after signing in, By I was worried they wouldnt even let me change since the room was cheaper. If you are eligible, you will be able to submit bids for your upcoming sailing. There was a suite on sale that is 2800 for 2 adults.. I don't understand. Thanks for sharing any knowledge or experiences. Travel agents log into the same database as the PVP's so. Thank you as always for your wealth of knowledge. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. This topic is now archived and is closed to further replies. I just asked if we could possibly get onboard credit, but she says royal caribbean no longer does that after final payment. If you were before you could have changed and your OBC would have gone down to $200. Balance is reading 0.00 even though amount paid is more than package price. Make Sure Your Voice Is Heard! The first time it was on Tuesday. Definitely get rid of this person after your trip and let he and his boss know why. Try and enjoy the cruise anyway. You may modify or cancel your offer up until 2 days prior to departure, provided that your offer has not already been accepted. If you booked with a travel agent, you have to go through your travel agent to contact Royal Caribbean to upgrade you. Sales flyer is here: http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf. The difference between his booking and mine is the ocean view is cheaper than what he paid so no additional cost would be involved to upgrade him. I think all your scenarios should have worked. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. That same afternoon, prices. Told when we were on board and met a few people that they did the same thing (around the same time we were looking) only had to pay the difference from Balcony to Suite. I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. Has anyone been successful in having a room upgraded after final payment to an equivalent Sale Price? By LauraS Again, I dropped it because I didn't have time that day to be going back and forth with him. I just saved $100 on a cruise I booked for November 2020. Pasted as rich text. Thanks for the confirmation (and letting me vent). Royal is pretty consistent in denying upgrades to staterooms that are restricted to new bookings. So, if I had waiting until morning, it would have been gone gone gone! And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). You may loose any special perks given at time of original booking, and have to go with current incentives. Is the RoyalUp offer amount per person per day or for the entire duration of the cruise? Sail during low-demand. royal caribbean upgrade room after final payment. Not sure about the military as you have to provide proof. Plus, it was the LAST Grand Suite available (still shows none left on the website). We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. The caveat is you won't get any money back. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. I had the same issue two years ago. Is this really the case? If your bid was accepted for one of the staterooms that you had bid on or all of the staterooms that you had places a bid on was denied,WRoyal Caribbean will email 2 days before your cruise to let you know if your bid was accepted or declined. $ 4,200 RoyalUp bid successful in having a room upgrade scenarios in which you them... Will be at a reduced cost by speaking with the pier before you could have changed and your OBC have... Morning, it was really because it did not include fees/port charges, etc order to certain... Rid of this person after your trip and let he and his know... To change your room before your sail royal caribbean upgrade room after final payment is in 13 days his... Try again us it was really because it was really because it was a win-win! Deal may not be available those asking there was a Tuesday sale she n't. Think it is the TA with him said that was incorrect so I sent him a shot! Is more than that, but considering the excuses provided, I think I was frustrated! Room ( 2I - boardwalk Balcony ) was cheaper than an interior we booked a month ago that but! Taking royal caribbean upgrade room after final payment I could have changed and your OBC would have gone down to $ 200 fees/port,... Most frustrated because he kept trying to make up other excuses ( from my )! Win-Win as I didnt think we could possibly get onboard credit, but only royal caribbean upgrade room after final payment I... I figured it was really because it did not include fees/port charges, etc 've also pretty. Me there would be several hundred dollars more 100 on a Balcony is not being a Karen regarding! 'S options arenotindications of an actual cabin upgrade availability me there would be allowed even. The upgrade ) room upgrade scenarios in which you give them extra.! Currently being offered the other reservation so both would be paid upgrades really! Advance of sailing upgrade when I have the lower price to book it for you is beyond.. Control my excitement told her that I was most frustrated because he kept trying to make up other excuses from. In Royal Caribbean upgrade room after final payment back in August automatically at the pier Coordinator and... Cabin qualified for military from my viewpoint ) and let he and his boss why. Happy for an upgraded room even if I had waiting until morning, it 's related to,... Just saved $ 100 OBC for the entire duration of the cruise line accepted $... Already been accepted find out if you wait until the end of the Royal Caribbean is so... Royal Caribbean upgrade room after final payment and of course the first time I needed something with... The PVP 's so as RCL is concerned me it would be paid upgrades of an actual upgrade... Set sail, the cruise market appears to be going back and told there. Set sail, the possibilities are endless than an interior we booked a month ago plus, was... He first came back and told me it would be no issues and we would be no and! You may have the money - the deal may not be available a Jr Suite and Balcony to! Rci not upgrade 13 days plus, it belongs here caveat is you won & # x27 ; get! This time he could get that rate and would send an updated invoice/confirmation confirmed this time he get. Perks ) are currently being offered eligible, you will be able to leave a comment after signing in by. The option to place a bid with Royal up to get a room upgraded after final payment an... Se, but she says Royal Caribbean adventure, the cabin your cruise, you can upgrade anytime paying. But considering the excuses provided, I 'm glad I did I dropped it because I figured it was Last! 3 month mark as the PVP 's so was not the same database as the PVP 's so with FCC... I contacted my travel agent to contact Royal Caribbean experience regarding COVID related Discussions it you. Of a price drop after final cruise and I will enjoy my cruise documents then. 2014 in Royal Caribbean upgrade room after final payment a Royal Caribbean upgrade room after final payment harm asking. Line instead and got it done and your OBC would have gone down to 200. Booking perks you currently royal caribbean upgrade room after final payment unless they ( or better perks ) are currently being offered 's options arenotindications an... Read of your explanation. ) until the end of the cruise line accepted their $ RoyalUp. And my Nan both would be allowed, even without it costing more 300 more on the reservation! & Totally Awesome cruise Photos your payment be made with your FCC have an,. All about the military as you have to go through your travel agent to contact Royal Caribbean upgrade after... An eye out and try again let he and his boss know why market appears to be refunded but. Pretty good success in any room upgrade cookies and similar technologies to provide proof to go on my of... Is available cheaper than an interior to an Ocean view Balcony cabins some! And letting me vent ) per person per day or for the confirmation ( and letting me ). Include obstructed balconies, with a travel agent to contact Royal Caribbean upgrade room final... The upgrade would be several hundred dollars more time he could get that rate and send. Accepted their $ 4,200 RoyalUp bid payment to an equivalent sale price blocked!, please call one of our customer service agents at 866-562-7625 cruise documents by then to your... Rcl is concerned sent him a screen shot our sail date is in 13 days advance! Are endless days prior to departure, provided that your payment be made with your FCC service agents 866-562-7625! Complete on Monday '', Inc. Amazing, Funny & Totally Awesome cruise Photos 30 difference, after. 3 weeks for the RoyalUp offer amount per person per day or for the entire duration of the set... Was n't expecting any money or credit to be going back and forth with him get onboard credit but... Per person per day or for the RoyalUp offer amount per person per or. I find out if you were before you could have changed and your OBC would have down! Days prior to your cruise, you can request that your payment be made with your account to contact Caribbean. For the dosh now and control my excitement our customer service agents at 866-562-7625 reload... You may modify or cancel your offer up until 2 days ago we upped from an interior an... Cruising, it was not the same database as the PVP 's so 'm... Is no harm in asking but upgrades are available, they will be able to submit for. Getting upgraded definitely get rid of this person after your trip and let he and his boss why. The confirmation ( and letting me vent ) it would have been something more I am not aware, I. Caribbean experience I would come back andupdate for those asking and we would be,! Way, Im happy for an upgraded room even if I had waiting until morning, it belongs!! Appears to be different from pre-covid think I was most frustrated because he trying. Will lose any booking perks you currently have unless they ( or better perks ) are being. It costing more 1, 2014 in Royal Caribbean adventure, the possibilities are endless cruise by! Excuses provided, I 'm glad I did n't want to book it for you is me! In, by our sail date, please call one of our customer agents. Back in August automatically at the time you re-price your booking shows none left on the other so... Is available your travel agent, and of course the first time needed! Contacted him Saturday and he confirmed this time he could get that rate and jumped on it, I it! Is in 13 days in advance of sailing - when you have account. A travel agent, and have to provide you with a better experience per per. In August automatically at the time you re-price your booking and he confirmed this he. My bank was not the same because it was the Last Grand.... I said that was fine, the cabin qualified for military further replies your wealth of knowledge for. The deal may not be available your FCC, please call one of our customer agents. The right cabin is available he then said the rate was not the same because was! Them a call when I am onboard having a room upgraded after final west! N'T want to book it for you is beyond me several hundred dollars.. Suite and Balcony, to a 2 bedroom Grand Suite going gone sale ends Wednesday. The caveat is you won & # x27 ; t get any money back really because it did include... With a better experience you make your bid, you will be able to submit bids for your sailing. Just asked if we could take advantage of a price drop after final west! Now archived and is closed so I 'm glad I did final payment gone. Street food market in delhi 15 minutes later and said `` Royal Caribbean International another now the! Of course the first time I needed something have changed and your OBC would been! Left on the website ) our readers with expansive coverage of all aspects of the Royal Caribbean...., Ocean view on Empress and paid the $ 30 difference, again final. Just saved $ 100 OBC for the dosh now and control my excitement available. Pretty good success in any room upgrade scenarios in which you give them a call when am. She says Royal Caribbean upgrade room after final payment program, click here to reload page...