Love the idea when booking restaurants,its all done by phone and viewing the menus and drinks list,you just scan the QR codes on the tables. The results showed no food poisoning and we were sent to get hydration solution, probiotics and stomach cramps tablets. On the flip side Thank you , Dear Wendy, Thank you for taking the time to share your experience at our newly opened hotel through this review. Hotel Riu Palace Santa Maria, Santa Maria: 1,312 Hotel Reviews, 2,198 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. The buffet is excellent and great choice. Now, we are pleased that our holiday was not changed as we have had an amazing time. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. !This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. Not what we would have expected and really disappointing. It is always disappointing for us if one of our guests leaves with less than first rate experience. Read Reviews of Hotel Riu Palace Santa Maria. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. EntertainmentNot bad at all. This is the version of our website addressed to speakers of English in the United States. Hotel Riu Palace Santa Maria: Volvemos seguro - 1.311 opiniones y 2.198 fotos de viajeros, y ofertas fantsticas para Hotel Riu Palace Santa Maria en Tripadvisor. We were only at the hotel for a week but it was quite samey. What I saw later when the room was being cleaned made me realise how we could of caught the stomach bug. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! Yes, it offers wheelchair access and facilities for disabled guests. Ive just stayed 11 nights with my partner and my 2 year old. Which room amenities are available at Hotel Riu Palace Santa Maria? So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. I was recommended to come to a Rui, not sure if I will go to another if the drinks and speciality restaurants are the same. Hotel Riu Palace Santa Maria - Santa Maria, : Hotel Riu Palace Santa Maria Santa Maria More. Very nice, brand new hotel. They are fighting all day. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. One lady had got bags of saline as she was so ill. Something really needs to be done about this, as would not expect these sort of problems from a 5 star resort. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Tui basically blamed us for not washing our hands and drinking too much. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 310 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Feriestedet har roomservice. Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center. Beer is good and so are gin and tonics and mojitos. On the flip side Absolutely has gone downhill from last year. Reception staff reluctant to let me speak to a manager to advise I had had a problem and I mentioned to Emma from Tui who asked me to see her to fill in a sick form. If I was being super picky the restaurant does get busy at tea time so we did try and eat at the restaurants when we could just because I dont love crowds. Claim your listing for free to respond to reviews, update your profile and much more. Day and evening entertainment. Great hotel , water park was ace for our 3 year old , little town Santa Maria had some nice little seafood restaurants , hotel staff couldnt do enough for us place was spotless and weather for the week ranged from 27 to 34 degrees, This is the version of our website addressed to speakers of English in the United States. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. Check in was quick and easy, we were given a drink on arrival and luggage was taken to our room for us. Tripadvisor performs checks on reviews. View Hotel 3,560 reviews 1.6 km from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,047 reviews 1.9 km from Hotel Riu Palace Santa Maria Free parking Pool Visit hotel website Breakfast included Ouril Hotel Pontao View Hotel 327 reviews 2.0 km from Hotel Riu Palace Santa Maria Is parking available at Hotel Riu Palace Santa Maria? Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. The food was lovely with a good selection for breakfast, lunch and dinner. They are fighting all day. Waves was so huge, No Kindze can go to the ocean, its to dengerous. Food is delicious and plenty of bars to enjoy drinks and entertainment. The room and whole resort was spotless. Pool service during day is random and sporadic too but more acceptable than of an evening. Extremely disappointing visit and cannot recommend any aspect of this visit, The stay was wonderful after transferring from Riu Funana at our own cost. This is not recommended, not only for safety reasons, because you can infect other guests, but because if you inform us, our cooks can prepare extra dishes for you so that you can follow the recommended diet. ?Rooms were really nice and well serviced. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Hotel Riu Palace Santa Maria, Santa Maria: Bekijk 1.308 beoordelingen, 2.186 foto's en aanbiedingen voor Hotel Riu Palace Santa Maria, gewaardeerd als nr.3 van 28 hotels in Santa Maria en geclassificeerd als 4,5 van 5 bij Tripadvisor. Hotel Riu Palace Santa Maria, Cap Vert ds 229 sur Tripadvisor: Consultez les 1 317 avis de voyageurs, 2 198 photos, et les meilleures offres pour Hotel Riu Palace Santa Maria, class n3 sur 28 htels Cap Vert et not 4,5 sur 5 sur Tripadvisor. The swim up was great and had sun from 8am-5pm daily The Riu app is great for sorting out mini snags. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). Your loyalty is highly appreciated. Overall great stay. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. Food- very so so. Respectfully,Hotel Riu Palace Santa MariaOnline Reputation Manager. Advertised as 5*, Im afraid thats a joke. Here at Hotel Riu Palace Santa Maria, we continuously strive to meet your needs and expectations. And the staff, everyone of them, are so nice, polite, serviceminded and friendly. We have always fancied travelling to Cape Verde and booked this holiday at the Rui palace Santa Maria last minute. Pool-like everywhere. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. Due to covid, many of the restaurants and pools were closed. Now Im off to review the hotel TUI has put us in after cancelling our flight MELIA DUNAS (another 5* all inc)Spoiler alert their review will be much much worse. The food was the usual palace standard and had loads of options. Non of us were ill and we ate everything. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. We were still being ill after we returned home. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. We always found a sunbed.there's thousands. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. Tripadvisor - Hotel Riu Palace Santa Maria()Hotel Riu Palace Santa Maria 1,316 2,19854.5 Claim your listing for free to respond to reviews, update your profile and much more. Yawn. What are some restaurants close to Hotel Riu Palace Santa Maria? This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. The whole of the resort seemed spotless to us, the cleaners do a great job and are constantly walking round cleaning up. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. Hotel Riu Palace Santa Maria, Santa Maria: See 1,305 traveller reviews, 2,186 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. Our room was beautiful, we asked for a quiet room and got one. We appreciate the time you took to share your concerns, and it is our hope that you will give us another opportunity to better serve you in the future. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. The hotel is well laid out and so many beds, parasols and pools . RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. Im not sure its a proper 5* but its definitely up there and got to be one of the best if not the best in my limited experience. And the staff always tries to speed up as fast as possible and you can even see a smile on their face although they are always wearing a mask. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. Now $226 (Was $303) on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. We are here at the moment and the evening bar service desperately needs to improve. The beach is massive and the sea is a little far away but no more than a cpl min walk. We never found that to be the case at all. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Voos Aluguis de temporada Restaurantes . 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