Do you want to know more about Celebrity Cruise luggage restrictions? The benefits to you of a GTY stateroom are that after your booking has been confirmed, we may (at our discretion) upgrade your stateroom to one of a superior category to that originally booked at no extra charge to you. If the particular services which gave rise to the claim or complaint complied with local standards, laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. Our ports were Grand Cayman; Cartagena, Columbia; Colon, Panama; Rooatan, Hondurus; Puerto Limon, Costa Rica and Cozumel, Mexico. We therefore recommend that you use a travel agent who offers their own financial security arrangements so that in the event that the travel agent becomes insolvent before we issue our confirmation invoice all monies that you have paid to that travel agent will be refunded to you. However we have been looking a. Celebrity is a premium cruise line that offers its guests luxuries reflective of luxury lines. In some ports the ship will anchor offshore and use smaller boats which hold around 100 people (known as tenders) to transport guests to shore. Celebrity Cruises Inc. and RCL Cruises Ltd both hold an Air Travel Organisers Licence (ATOL number 10486 and 10372 respectively) issued by the Civil Aviation Authority (CAA). The changed arrangements will then be treated as a new booking. Together with Celebrity Cruises, we are delighted to bring you a collection of incredible cruise holidays, all of which have fantastic exclusive offers including flights to Europe from 99 taking in some of the best destinations in the world. Any amendments to your flight or other arrangements will be subject to availability and will incur an administration charge of 35 per person along with any additional costs and charges incurred by us or imposed by the airline or other supplier. Please note that there may be a visa requirement for your cruise, particularly if you are visiting countries in the U.S, Asia, the Middle East, China, India, and Australia. However, we will use only names and contact details for marketing purposes. B. Cruise-Only Holidays, Build Your Own Package, (not incorporating flight services). Full details will be provided at the time of booking. 1.3 What information must I provide to you and why? If you purchase one of our standard fly/cruise packages, build your own package via our website or purchase simply a cruise only holiday from us, you have the peace of mind in knowing that we shall have responsibility for the cruise element and all other aspects of your holiday that we have organised for you. In some cases, these could be the full cost of the ticket. To further ensure that you and your fellow guests receive exactly that, we have developed a set of Guest Behaviour Policies which are available on board. We will not be deemed to have unduly delayed advising you of the cancellation (i) 20 days before the start of the package in the case of trips lasting more than six days, (ii) 7 days before the start of the package in the case of trips lasting between two and six days and (iii) 48 hours before the start of the package in the case of trips lasting less than two days. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. We will provide a future cruise credit if you have symptoms of COVID-19 before you sail. Persons using The Spa must be over the age of 18. In such circumstances, you should seek compensation from the financial security arrangements (if any) that the travel organiser has made. Each ship offers contemporary and elegant public areas featuring high-end artwork, sophisticated modern dcor, spacious staterooms and innovative suites. In the event that our authorised travel agent becomes insolvent after we have issued our confirmation invoice, then all monies you have paid to that travel agent for that cruise only holiday are protected by our ABTA membership. If you have booked a cruise-only holiday with us you should expect to receive from the travel agent a confirmation invoice issued by us, which shows that we are responsible for the cruise part of your holiday only. Terms and conditions for those travelling in a group are different to those that apply to individual bookings. Please review the Guest Conduct Policy at https://www.celebritycruises.com/gb/terms-and-conditions or contact your local booking office for further details in advance of travel. We reserve the right to reassign guests to a standard stateroom where there is no genuine medical need for an accessible stateroom or cancel the booking, in order to ensure the above. Thanks in advance!!! Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. . Please advise us at the time of making a booking of any relevant information we should be aware of and in any event we request that, if you will need special assistance, you complete the Guest Special Needs Form that will be sent to you with your Confirmation Invoice and return this to us without delay so we can assess your requirements. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. 1.7 How do I obtain the lowest price per person? The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. For most international flights, this will be the Montreal Convention 1999. A contract between us will come into existence when we send out the Confirmation Invoice, even when we are unable to provide flight timings. ; Elite Plus (750 to 2,999 points). For ships originating in Europe, Asia, Australia and South America the minimum drinking age limit is eighteen (18). If such evidence is not produced, the minor(s) concerned will not be permitted to board the ship or undertake the cruise. The Athens Convention limits the maximum amount we as the carrier have to pay if found liable in the event of death or personal injury and for claims concerning luggage and valuables. Fitness Center. Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining any required permissions for drone operations. I will ask my agent of course but just want to check here too for real life experience. Please check with your airline for details. Find a Cruise Search; Cruise Lines Lines Since you are being the pack mule it can weigh anything that you want it to. Below are the guidelines set by some of the major cruise lines. NLH Arizona. If there is time to do so before departure, we will offer you the choice of the following options: (a) (for significant changes) accepting the changed arrangements or. Posted December 11, 2022. In addition, you can also bring carry-on luggage (more on that in a moment). This will mean you paying more if it is more expensive or receiving a refund if it is cheaper. By providing us with the details requested under these Booking Conditions, you consent to the sharing of your personal data with third parties including where necessary the transfer of your personal data outside the European Economic Area for the purpose of fulfilling this holiday contract with you. Please advise us in writing of any special requirements you may have at the time of booking e.g. Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. To ensure a healthy sailing, we may also request that guests who arrive at check in and are showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person, may be asked following consultation with our medical staff to reschedule their cruise. My travel agent just informed us that there is a luggage limit for the flight from Quito to Baltra/Galapagos, for our cruise ship the Legend, of 44 lbs. Drones are not to be operated onboard the ship at any time.2. If we need any other personal details, we will inform you before we obtain them from you. In the case of unchecked luggage including personal items, we and the airline will only be liable if the damage resulted from the airlines fault or that of its employees or agents. 23 kg). This information will be provided as soon as we are in a position to do so. The exclusions and limitations of liability of Carrier set forth in the provisions of these Booking Conditions, as well as all rights, defenses and immunities set forth herein, shall also apply to and be for the benefit of certain designated third party beneficiaries which include the parent, subsidiary, affiliate, and successor companies and assigns of all the entities identified in this Section; the officers, directors, employees, agents, crew and pilots of all the entities identified in this Section, and any agents, independent contractors, and all concessionaires, physicians and medical personnel, retail shop personnel, health and beauty staff, fitness staff, shore excursion providers, tour operators, shipbuilders, manufacturers and designers of the Vessel or Transport, and/or installers of all component parts, launches, appurtenances, craft or facilities, whether provided at sea or on shore, belonging to the Vessel or any substituted ship or Transport, or owned or operated by its owners, operators, managers, agents, charterers, contractors, concessionaires or others; as well as owners and operators of all shoreside properties at which the Vessel or any substituted ship or the Transport may call. (a) We strongly recommend you visit our website at https://www.celebritycruises.com/gb and click on already booked then Check-in Online and submit these details online. purplethorn. (IGTV), an Ecuador company, and that company will also be a party to your contract along with Celebrity Cruises Inc. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. Please note that any payment you make to us using a debit or credit card will be settled via a bank in the U.S., and therefore your card issuer may choose to apply a foreign settlement fee. Regrettably, flight delays do occasionally occur. The 12 main vessels in the Celebrity fleet are not nearly as big as the vessels operated by Royal Caribbean, Norwegian Cruise Line and MSC Cruises the three lines best known for giant ships. We have enhanced sanitation onboard and have made changes so that you can social distance onboard. If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. However, a standard ticket includes for each passenger: MSC Cruise luggage limit: Two suitcases (90 x 75 x 43 cm and 23 kg maximum weight) Carry-on bags on MSC Cruise lines: Two hand luggage pieces (56 x 45 x 25 cm and 23 kg maximum weight) Total weight of 100 kg and a maximum of 8 bags combining all the pieces of luggage inside a cabin . If you have booked a Celebrity Cruises flight inclusive cruise holiday via one of our authorised travel agents, all monies you have paid for that booking will be protected by the above arrangements regardless of whether that travel agent becomes insolvent before or after we have issued our confirmation invoice. For all standard cruise only and standard fly/cruise package bookings you make with us, you must pay a non-refundable deposit of 150 per person. Please also see section 1.3 above. Cruisers' Choice Awards! So, if you're planning on bringing a lot of luggage, you'll need to make sure it all fits into two pieces. flight cancellation and rebooking fees, administrative fees or other charges or costs deriving from such transfer, both you and the other party shall be jointly liable to pay those fees, charges or costs. Australian Wine regions visiting Adelaide, Melbourne & Kangaroo Island. ; Zenith (3,000 points or more). Cookies are used on this website. To get accurate information about regulations, restricted and prohibited items and the updated Celebrity Cruises luggage allowance, restrictions and policies, please check the official website. We may record calls to our call centre for quality and training purposes. Other cruise packing list must-haves include a facial cleanser, moisturizer, deodorant, shaving supplies, lip balm, Q-tips, and cotton balls/pads. 2. Make Sure Your Voice Is Heard! You may then be left at any port or place at which the ship calls without us incurring any liability. We would also like to store and use your personal details for future marketing purposes, (for example sending you a brochure or details of a promotion). Matches and normal lighters are allowed onboard. These dimensions are meant to be a guideline. We reserve the right to increase or decrease the prices of unsold holidays at any time. Go to site, Already booked? Please note: Celebrity Xpedition Class ships do not have any staterooms that will accommodate wheelchairs or facilities needed by guests who are dependent on oxygen or requiring oxygen therapy. I understand there could be up to 4 "formal" nights on our cruise, guessing they will be on the only 4 sea days on the trip. Luggage weight limit. 5.15. We make every effort to ensure the content contained in our brochures and on our website is accurate. Subject to section 5.8 below we promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. Alcohol seized from minors will not be returned. Flights will either be by scheduled or non-scheduled service. This is to ensure that we are given the opportunity to address and to attempt to resolve any issue you raise. Dining times may vary slightly on port days due to shore excursion departures. The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. You must accordingly check your e-documents very carefully immediately upon receipt for confirmation of correct flight times. We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. Prices will vary by ship, itinerary, sailing dates, stateroom category and additionally departure airport if you purchase a standard fly/cruise package. Fly/cruise package pricing is based on the lowest fares available at the time of going to print from a UK departure airport (which may be a regional airports and/or indirect flights). While there are no strict restrictions on your checked baggage, you should keep a few common sense items in mind. For details including any cost consequences for making those special arrangements, please email shorexaccess@celebritycruises.com with details of any special requirements. Celebrity Cruises assumes no liability for guest drones that may be confiscated by local authorities for violating local laws or for any accident or injury resulting from a guest drone flight.3. Answer 1 of 8: We are sailing to Alaska 11th May with Celebrity Cruises. Once your airline tickets have been issued, you must travel as per the itinerary in sequence as originally booked. Cruises Cheap Flights Asia & Middle East Australia & New Zealand . If you have a special request, please give details in writing to your travel agent or us (if booking directly) at the time of booking. There are three Princess Cruises' ships cruising from Southampton in 2023. This means you may book a stateroom of a guaranteed minimum category type, (specified by us prior to booking) on your chosen ship. Please tell us about any special needs you may have so we can advise you of the suitability of the selected holiday. You must pay the applicable price of any such holiday. It included the classis drink package. In the event that there are any increased costs in making such changes e.g. Changes to the last confirmed itinerary for your cruise may become necessary after you have departed from the UK for a variety of reasons such as prevailing weather and sea conditions, guest emergencies, providing assistance to other vessels and the ship being unable to operate at its normal speed(s) due to unexpected mechanical or technical problems. Standard Fly/Cruise, Build Your Own Package (incorporating flights), Celebrity Cruise & Stay Package Holidays. Celebrity Cruise lines baggage restrictions recommend passengers to bring two units of luggage and one carry-on item while the maximum luggage allowance is 90 kg per guest. The information contained relating to shore excursions on our systems and documentation is correct to the best of our knowledge at the time of issue. Please ask for this document and keep this document safe with your travel documents when you travel. A contract will exist at this point, even if we are unable to confirm your flight details at that time. Further, where we do not exercise our right to cancel your booking in these circumstances, you agree to reimburse us for any fines, surcharges or other financial penalties we incur as a consequence of any failure by you to provide full and accurate details within the time-limits we specified to you. Please note that items left behind may be destroyed. For more information, see https://www.nhs.uk/using-the-nhs/healthcare-abroad/apply-for-a-free-uk-global-health-insurance-card-ghic. When consumed in any shipboard restaurant, bar or dining venue, a corkage fee of $15 applies per bottle. Alternatively, a UK Global Health Insurance Card (GHIC) gives you the right to access state-provided healthcare during a temporary stay in the European Union (EU). These sailings are known as Immersion sailings and this means that the product will be tailored to the local market onboard in terms of language, food and entertainment. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. If you are interested in upgrading your flight to a destination featured in this brochure, please notify your Personal Cruise Specialist at the time of booking and we will provide details at that time or your request will be passed on to the Air Sea department. Alternatively and to stay up to date on the latest visa requirements, please go to: https://www.gov.uk/travel-abroad Please note: that the above visa advice is for UK passport holders only. However English language will always be used onboard all of our ships for any onboard announcements, onboard programs and menus. Baggage Protection. In all cases, you must take account of payments received from any airline or other supplier in connection with your claim. If you are unable to complete the online check-in process, this may be due to an outstanding balance on your booking. Note: Kosher meals are pre-packed and are only available for dinner in the Main Dining Room. 1.10 If I have to cancel my cruise holiday, will I receive a refund? Copies will be available from our suppliers. At the time of printing, all details listed in this brochure were correct. Like other cruise lines, the Celebrity Cruise luggage allowance policy is relatively permissive. Earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. Some medical assistance and some special meal requests may incur a charge by the airline, which will be invoiced accordingly. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). Celebrity Cruises Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. By continuing to browse the site, you agree to the use of cookies. Company Information Celebrity Cruises Inc. doing business as Celebrity Cruises is a subsidiary of Royal Caribbean Cruises Ltd, a registered Liberian company with principal place of business at 1050 Caribbean Way, Miami, Florida, (company Number C-59735). Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. Cruise lines aren't very strict about how much luggage you can bring, however they do have some suggestions and guidelines. Celebrity Cruises Visa Signature Card; Semi-Annual Sale. Celebrity Select Dining is subject to availability. US Celebrity News. When flying with TUI Airways, you're entitled to a 15kg luggage allowance on our package holidays. Onboard please refer to the Guest Relations Desk or the Medical Centre. Hefty luggage fees are often an unexpected expense when it comes to air travel. MICHELANGELO RAFFAELLO 1968 CRUISE TO RIO BROCHURE ITALIAN LINE ITALIA. Much like Carnival Cruise, Disney Cruises offers a baggage allowance of 22kg (50lbs) per person. If so, these will be confirmed to you at a later date. Please refer to the terms and conditions of your debit or credit card for details. Maximum 1 bag of each type per passenger. You will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. We LOVED it. We both agree that any dispute, claim or other matter arising out of or in connection with your contract or your holiday with us will only be dealt with by the Courts of England and Wales. Given that the transfer and amendment fees are both non-refundable, we would recommend that these amounts are collected from the guest at the time the changes are made, as they will be charged to the booking as part of any cancellation. Please see the onboard sales consultant for full details. Originally, we were under the impression that we would be able to travel from the UK with two bags each weighing 23kg, giving a total of 46kg per person. Pools**. Celebrity says 90kg (198 pounds). This means you are not entitled to make any claim against us which is not expressly permitted by The Athens Convention or which is in excess of the limits provided by The Athens Convention. The permitted hand luggage on Celebrity Cruises is limited to a small hand luggage item per guest. Our Galapagos sailings have different deposit and payment terms, full details will be given at the time of booking. 2.4 What should I do if my property is lost, delayed or damaged during air travel? We will inform you at the time of booking, or as soon as we become aware, of the exact details required and the date we require that information. Accordingly, we cannot guarantee that shore excursions are available generally or for guests with disabilities please contact us or your travel agent for information on specific excursions. For the avoidance of doubt, where your travel agent makes all the arrangements for you and such arrangements involve services supplied by suppliers other than ourselves we will not have any contractual liability to you in these circumstances. Special arrangements for those guests with reduced mobility or disability may be available on certain shore excursions that have been risk assessed as suitable. We reserve the right to correct errors in both advertised and confirmed prices. What beers are available at no charge for that package? In all cases, you must give credit for payments received from any airline and/or other supplier in connection with your claim. "Each guest is permitted to carry up to 90kgs of luggage aboard the vessel," explains the Royal . Any additional bag will incur charges. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. This guide will provide all the information you need for a seamless cruise experience. Subject to availability and paying any applicable difference in price, you can arrive in style by upgrading your flight. RCL Cruises Ltd will be fully responsible for the proper performance of the package as a whole. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. Cruise only guests who have made their own arrangements will need to contact their travel provider for assistance. In certain limited circumstances, we are entitled to refuse your request. ABTA and ABTA members help holiday makers get the most from their travel and assist them when things do not go according to plan. For ships originating in North America, the minimum drinking age is twenty-one (21). Celebrity Beyond is the third ship in the award-winning Edge-class of cruise ships, which are bigger and better than anything Celebrity has ever built. We cannot accept any liability for any delay, which is due to any of the reasons set out in section 5.7 below (which includes the behaviour of any passenger on the flight who for example fails to check-in or board on time). This information includes certain data set out in your passport, emergency contact information and insurance including the medical cover provided by the insurance provider. This includes any disappointment, distress, inconvenience or effect on any other arrangements. These fees are detailed in section 1.11. In this event, the airline concerned may provide you with refreshments, and if necessary, may provide overnight accommodation depending on the expected length of the delay, the time of day and the airport in question. (c) cancelling or accepting the cancellation in which case you will receive a full and quick refund of all monies you have paid to us within 14 days of such cancellation. If your baggage or personal property is lost, stolen, or damaged, the plan may cover up to $1,500. A maximum of 90 kg (200lbs) per passenger and room. Please email specialistservicesuk@celebritycruises.com. If you fail to supply full and accurate details within the time limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. If you fail to follow this complaints procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result. Certain conditions (for example, use of tenders or some shore excursions) may prevent guests with wheelchairs from going ashore at certain ports of call. You must ensure that you are using an up-to-date brochure when you book your holiday. 3.2 What class of flight seat/ticket is booked? If transportation costs or dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports increase or decrease or our costs increase or decrease as a result of any adverse or favorable changes in the exchange rates which have been used to calculate the cost of your holiday. Your table number will be confirmed in your stateroom at the start of your cruise. Guests who hold other nationality of passports should check with either VisaCentral or with the relevant embassy of each port of call. In any such situation we will be fully entitled to rely on all defences, exclusions and limitations contained in the booking conditions. 2.3 What should I do if my property is lost, delayed or damaged during my cruise? Guests holding non-British passports should check with relevant embassies. We can only pay you compensation (if relevant) if the following conditions are met: If asked to do so, the person(s) affected must transfer to us any rights they have against the supplier or whoever else is responsible for your claim and complaint. At the time of publication, designated countries include Cuba, Iran, North Korea, and Syria. If you book a fly cruise package holiday with us directly via our UK website, we shall provide you with a Confirmation Invoice and ATOL Certificate (Package) via email as soon as you have booked. 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To correct errors in both advertised and confirmed prices enforced, up to $ 1,500 for those in. The prices of unsold Holidays at any time.2, stateroom category and additionally departure if. Points ) Conduct Policy at https: //www.celebritycruises.com/gb/terms-and-conditions or contact your local booking office for further details in of... The use of cookies arrive in style by upgrading your flight details that... Flight times you can social distance onboard left at any port or place which! Distance onboard 2.3 What should I do if my property is lost, delayed or damaged my... Cruise line that offers its guests luxuries reflective of luxury lines however we! Days due to an outstanding balance on your booking credit for payments received from any airline or supplier.
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